Out of the box the drive was very slow (1.6 GB/30 min.!) in Windows 2000. E-mail support from Western Digital was useless. But, under Ubuntu 8.10 the drive is fast and operated flawlessly right out of the box. I'm very happy with this drive and would have rated it a 5 except for the poor, poor e-mail support from WD.
The only other thing to note is the short USB cable (22") so if your USB port is in the back beware. This apparently is a property of USB 2 not this drive in particular.
Get more detail about Western Digital My Passport Essential 500 GB USB 2.0 Portable External Hard Drive WDME5000TN (Midnight Black).
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