I have ordered an external hard drive through Amazon.com; the seller is BuyNow. I never received the drive. BuyNOw asked me to contact FEDEX. I contacted FEDEX and they asked me to submit a claim. I submitted an online claim together with a proof of purchase. After some time FEDEX wrote to me that as a result of an agreement between FEDEX and Ingram Micro all claims must be submitted by the later. So I called Ingram Customer Service and they told me that BuyNow has to contact Ingram to arrange for an Ingram account number and a reference/claimant number to settle this matter.
I am extremely disappointed of how much time a simple order for an external hard drive is taking and for waisting so much time for a product I don't have but I have already payed for. Get more detail about Western Digital My Passport Essential 500 GB USB 2.0 Portable External Hard Drive WDME5000TN (Midnight Black).
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