I purchased this drive about a month ago. The first one delivered was defective, but Amazon made the return process as painless as possible, sending out a new My Passport drive immediately, and waiting for the defective one to be shipped back by me.
Once they received the defective drive, Amazon sent me a confirmation e-mail. All online purchases should be this competent and easy!
The second 320 GB drive has worked wonderfully, serving as a backup drive for all of my important files. It is very quick and absolutely quiet, noticeably quicker than my older My Passport drive (40 GBs). I can wholeheartedly recommend Amazon and this drive to anyone. Get more detail about Western Digital My Passport Essential 500 GB USB 2.0 Portable External Hard Drive WDME5000TN (Midnight Black).
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